{"id":797,"date":"2019-11-04T16:46:22","date_gmt":"2019-11-04T16:46:22","guid":{"rendered":"https:\/\/www.cmlworld.com?page_id=797"},"modified":"2020-06-07T15:50:36","modified_gmt":"2020-06-07T15:50:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/cmlworld.com\/?page_id=797","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\t\t\tSome of Our\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tFrequently Asked Questions\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div>
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Here is a list of Frequently Asked Questions (FAQ) and their answers for the convenience of CM Logistics users. You can select the category and your question so that it will take you to the corresponding answer. You can also post any specific questions by sending your query to info@www.cmlworld.com<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDo you have accessibility across PAN India & Globe?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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CM Logistics (India) Pvt. Ltd. have a network all over India, Japan, Indonesia, Hong Kong, Vietnam, Bangladesh and across most part of the globe. You can get list of our office address from CONTACT US page.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat are the international recognized certification\/accreditation held by CM Logistics?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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IATA, CII, FIETA, WCA, FSSAI, ACCD, MTO, NVOCC, ACCAI<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat are other services you offer?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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Including freight forwarding we do provide other services such as Palletization, Insurance, Transport, Arrange Certificates origin, Legalisation, FSSAI registration, Licensing and other Custom Formalities.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat kind of consignment, does CM Logistics, in normal course, avoid booking?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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We generally do not book Meat Product, inflammable articles, hazardous materials and contraband items which are banned under the law of the land.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCan you arrange insurance for us?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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There are inherent risk factors during transit period. For safeguard, one should need Insurance Cover irrespective of the fact whether the goods are booked under Owner\u2019s Risk (OR) or Carriers Risk (CR).<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhen does Storage\/ demurrage charges become applicable?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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When a consignment arrives at its destination and delivery of the same is not undertaken by the party within a reasonable time period, the above charges become applicable.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat are the prohibited materials which you cannot handle?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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  1. Arms and Ammunitions (Bullets, Weapons), Cordite, Dynamite, Gunpowder or any kind Explosives.<\/li>\n
  2. Currency of any Nationality<\/li>\n
  3. Gold, Silver and other Precious metals<\/li>\n
  4. Acids, Acetone, Acetylene (liquid), spirits and gases of any kind.<\/li>\n
  5. Petroleum or its derivatives.<\/li>\n
  6. Any Combustible material having a flash point below 73 f (23 degree centigrade).<\/li>\n
  7. Skin, Horns, Bones f wild animals, as prohibited under Indian Wildlife Act.<\/li>\n
  8. Narcotic\/Psychotropic drugs.<\/li>\n<\/ol>\n

    In addition to above, goods which are banned for transportation by Government of India.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tAs a Shipper what are the benefits available to me?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    With CM Logistics, shippers will get the data electronically from their vendors, process it through their ERP systems and then generate and send the shipment information to the Forwarder and\/or CHA. This will save them a lot of data entry costs, data transfer errors and communication costs.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDo you handle DG shipments?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    Yes, we handle DG shipments of all classes as we have DG qualified staff with us.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCan you help us in getting FSSAI registration?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    We have a good experience in assessing FSSAI registration for different edible items.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWe need custom bonded warehouse; can you arrange to provide us for short Term\/Long Term?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    We have custom bonded warehouse in our network and we can arrange this facility for short term\/long term basis.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDo you provide other value-added services like packing\/re-packing, labelling, marking etc. in your warehouses.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    For value added services, we employ trained staff who can easily handle packing\/re-packing, labelling\/marking, palletization activities at our warehouse.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDo you have your own office in Tokyo in Japan?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    We proud to state that we have our own office in Tokyo, Japan.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDoes CML handle third country shipments.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    Since we have a great network of overseas agents and companies, we can handle any shipment from any part of work to any part of the world. Moreover, we have number of renowned global WCA network.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat about Project cargo & ODC cargo and can this handle by CML?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    Yes, we handle all type of project cargo and ODC cargo as we have specialised export team to handle the same.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow can a person lodge complaint online?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    A complaint can be e-mailed at- customercare@www.cmlworld.com<\/a>\u00a0 | info@www.cmlworld.com\u00a0<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div>

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    ** Disclaimer All the features and benefits mentioned herein will be available on CM Logistics portal subject to successful testing and phase wise roll out. For any queries get in touch with us at INFO@CMLWORLD.COM<\/a>**<\/p>\n<\/div>\n\t\t<\/div><\/div>